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Notice to Patients of Oakmont Eye Care COVID-19 Update

As we move forward in this difficult time, our decisions of how to best care for our patients, our staff, and for our families have evolved into what we think is a safe solution for the time being.
  1. We are open! However, we are restricting access to the office to the patient only. No drivers or family members are permitted unless the patient is a minor or needs assistance. However if you have a fever, cough, or upper respiratory problems, we will not be able to see you at this time.
  2. For any patients who have broken or who have lost their glasses and for contact lens patients who would like to wear glasses for added protections and to decrease touching their eyes, please call our office as we are trying to accommodate these needs on a case by case basis.
  3. We are still seeing patients for injuries, red eyes, and other ocular emergencies. For red eyes, we will check your temperature and case history before you enter the office . We now know that COVID-19 can cause “pink eye” similar to other viruses that we have always treated.
  4. For those who need more contacts, we are temporarily drop shipping them directly to you at no additional charge. We are also refilling prescriptions for glaucoma medication for our stable patients and rescheduling routine follow-up appointments to mid May-June.
  5. Our telemedicine option should be up and running this week with Dr. Kari Hudson. Please contact the office for more information on virtual at home office visits. Please note that this office visit may be billable to your health insurance.
  6. We hope to handle most after hours urgencies in this manner. We are also seeing our current patients for emergent issues such as chemical injuries or foreign bodies. Our answering service will prompt you in how to contact the doctor on call. If you are not a current patient, you will need to contact your current eye care provider or be seen at an urgent care or emergency room.
  7. We are providing curbside adjustments and pickup for glasses and other items that you may need.
The COVID-19 pandemic is putting a strain on all healthcare services. However, service to our patients remains our primary obligation and we are determined to provide this in a manner that is safe for you and our staff. Please call our office with any concerns at (423) 472-6517.
Please continue to pray for our local community, for our nation, and our world, and continue to practice social distancing and shelter in place.